Is your iPhone showing “iPhone is disabled” on its lock screen?
One of the most common reasoning for this issue is when you attempt too many wrong pass-codes. In the worst scenarios, the message says “iPhone is disabled. Connect to iTunes”.
Disclaimer: There is a strong possibility that your data might get deleted during this procedure. Users who are trying out this procedure are advised to have a backup of your device before performing the following steps.
You can resolve this issue by following the steps shown below:
Step 1. Prerequisites
- To resolve this issue, you will need a Mac or a PC (Windows 8 or later) having installed the latest iTunes version in it.
- The lightning cable that came with your iPhone.
- And a good internet connection.
- Turn off your iPhone with respect to your iPhone model by referring the image given below.
- When the power off slider appears, drag the slider to turn off your iPhone, then wait a minute to make sure that it turns off completely.
Put your iPhone in recovery mode:
- To put your iPhone in recovery mode, hold the button shown below according to your iPhone model.
- Press and hold the correct button for your iPhone while immediately connecting your iPhone to the computer. Don’t let go of the button.
- Keep holding the button until you see the recovery mode screen on your iPhone, then let go.
Note: If you see the pass-code screen, you need to turn off your iPhone and start again from step 2.
Step 5. Restore your iPhone
- Locate your iPhone in the Finder or in iTunes on the computer that it’s connected to.
- Choose Restore when you see the option to Restore or Update. Your computer downloads software for your iPhone and begins the restore process.
- If the download takes more than 15 minutes and your device exits the recovery mode screen, let the download finish, then turn off your iPhone and start again.
- Wait for the process to finish.
- Disconnect your iPhone from the computer, then set up and use your iPhone.